1. Introduction
Welcome to BalkanScout24. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balkanscout24.com and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact forms
- Subscribe to our newsletter
- Request property information
- Create an account on our website
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Respond to your inquiries and requests
- Send you property listings and updates
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy:
- With service providers who assist us in operating our website
- To comply with legal requirements
- To protect our rights and safety
- With your explicit consent
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Google AdSense
We use Google AdSense to display advertisements on our website. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erase your personal data
- Right to restrict processing
- Right to data portability
- Right to object to processing
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@balkanscout24.com
- Phone: +383 38 248 165
- Address: Prishtina, Kosovo